Wednesday, June 8, 2016

The Secret to Powerful Products that Sell: Meet Tara Gentile, Creator of 'Quiet Power'

tara gentile - how to unlock the door between before and after


Tara Gentile is known for helping people grow terrific businesses - without sacrificing ethics or heart.


Tara works with “idea people” - people who have an idea that they want to turn into a product, program, or service, but who may not always see themselves as business owners or marketers. She helps her audience and clients find the right business models, craft marketing that resonates, and structure their businesses for profit.


She calls her approach the Quiet Power Strategy - and it's a complete reversal of a lot of the “cookie cutter” advice you sometimes see around digital business.


Listen and observe


A while back, Tara spoke with Rainmaker Digital CEO Brian Clark about how to thoughtfully observe your audience in order to strengthen your business.


Listen to Win: How Actionable Observation Provides Profitable Answers


Brian and Tara share a deep focus on listening in order to uncover audience interests, fears, and desires. When you master this, everything about your business starts to work better.


It's also the key to marketing that doesn't feel pushy or creepy - because you're speaking directly to the problems and concerns of your audience, using their own language. Marketing becomes a direct expression of audience empathy.


Listening is the key to building a business based on service rather than selfishness.


“I see [listening] as probably the biggest thing that's keeping people from creating marketing that works and products that sell easily … and sales processes that don't feel slimy.” – Tara Gentile


What do they care deeply about?


In Tara's world (and ours), the journey always starts with the deepest goals and concerns of the audience.


“How are you going to help them go from before to after?” – Tara Gentile


Tara's process unearths what she calls the Target Conversation. Who are the people having this conversation, and what are they actually talking about?


Most of the time, the road from their problem to the solution you offer isn't a straight line; it's a series of somewhat meandering connections. This sequence of relevant ideas will click with the people in your audience where they are right now - not where you wish they were.


Tara calls this step Connecting the Dots: starting with where they are today, then moving purposefully to the next dot … and the next, and the next.


In this way, you create a clear path between your audience's problems and your solutions.


Solving audience problems … even if you aren't a renowned expert


“Don't call yourself an expert … just be helpful. If you're two steps ahead of your audience on the journey, you're still a leader.” – Brian Clark


Tara and Brian share the conviction that a business that's built on solving specific audience problems is far more powerful than starting with a notion of some abstract “market.”


“When you look at real people with real problems - or with real desires - they've got blanks. There's something missing that isn't allowing them to accomplish what they want to accomplish … There's sort of a locked door between that before and after … And we've got insight into how to open it.” – Tara Gentile


Once you adjust your approach to focus your business's marketing and products on customer problems and the solutions to those problems, you've set yourself up for success.


How to approach writing a promotion


“My best tip for copywriting is to feed your customers' words back to them … They want to know that you've actually thought about what their problem is.” – Tara Gentile


First, Tara listens for the themes and language that come up again and again for her audience. Her promotional copy is then crafted to provide answers and solutions that speak to those specific issues.


She builds each sales page around a single key insight that's arisen from conversations with her audience and customers. That gives the promotion focus, connecting Tara's expertise directly to what's most important to her prospects right now.


Promotions crafted this way stand out from the general background of noise and clutter that we see every day on the web and in our inboxes.


“The opposite of quiet isn't loud; it's noise.” – Tara Gentile


Let Tara walk you through her process: 7 Ways to Listen to Your Audience


We're so happy that Tara will be joining us this October in Denver, Colorado at our live Digital Commerce Summit.


Here's what Tara had to say about the presentation she'll be teaching:


“It's time to stop guessing about what digital product to create (whether it's your first or your next). It's also time to stop wasting time and money building the wrong products (i.e. the ones people don't buy). Learn seven distinct ways to listen to your audience and build a system for turning what you hear into profitable offers. You'll never have to guess about what people want to buy again.”


Tara's process is applicable to any business - from selling a single ebook to running a multi-million dollar SaaS.


Join us October 13-14 for a carefully chosen curriculum that will give you the momentum you need to level up as a digital entrepreneur. Tara is just one of 15 speakers who have walked the walk. Over two days, we'll teach you how to take your digital project to the next level - or how to get something new off the ground.


Click here to get the details and snag the best price on your tickets.


We're looking forward to seeing you there!


The post The Secret to Powerful Products that Sell: Meet Tara Gentile, Creator of 'Quiet Power' appeared first on Copyblogger.


Tuesday, June 7, 2016

Which PR Coverage Produces The Highest Results? This New Poll May Surprise You

Today's vendors are devoting more energy to value-add content in the form of branded media, thought leadership and earned media.

Snip.ly Tutorial - How To Use Snip.ly To Get Leads Online

How A Serial Entrepreneur Designed A Wheel That Makes A Bike Electric And Raised $1M On Kickstarter

Talking with GeoOrbital's Michael Burtov about designing a wheel that turns a bike electric and raising more than $1 million for it on Kickstarter.

Monday, June 6, 2016

Stealing Customers From Your Mega Rivals

Here are some strategies for snagging customers from your bitter rivals.

Be a Better Teacher and Writer: 6 Teaching Techniques You Should Know

writer


Marketing is a chance for education.


Sometimes, marketing takes the form of entertainment, but often, you get to assume the role of a teacher.


This is really powerful. You can become one of the few educational influences in most people's lives after they leave school.


Beyond helping your business grow, inbound marketing allows you to make a real impact.


Partly, that's why I'm still so passionate about it even after all these years.


Once you start thinking of yourself as an educator, you can become an even better marketer by learning from traditional teachers.


I'm going to show you 6 different teaching techniques you can use to make your marketing content even more useful to your readers. 


1. Use the “desire” method


You might already be using this method even if it's not intentional.


The “desire” method is all about getting students' attention.


Think of an average class, even at the university or college level. Most students don't want to be there.


They feel like they're learning something that probably won't be very useful and just want to know what's on the exam so that they can pass it.


One of the main reasons for this is because lectures are set up to teach about a topic, not to satisfy a desire.


For example, in a computer science course, you might have a lecture about sorting algorithms or asymptotic complexity.


image05


Even if you have an interest in computer science, those titles alone won't get you excited about learning.


What happens in the first few minutes of those lectures?


More or less the same thing every time. It's usually a slide about “what you will learn,” which again just lists the specific things included in that topic.


The solution is to build desire: What if you started off with the benefits of learning the topic?


Back to our example about asymptotic complexity, which basically just classifies how fast an algorithm can run (how complex it is).


What if, as a teacher, instead of saying that your students will hear a lecture on “asymptotic complexity,” you say that they will learn how to “find inefficiencies in code and speed up their applications.”


That's already more attractive and speaks to what students really want to learn.


The intro slides could focus on how coders at Google use the concept of asymptotic complexity in their daily work. Or how a long-time coding problem was solved because someone found a way to reduce the complexity of the coding solution.


Using the desire method in your content: This concept is all about focusing on benefits to readers and customers. More so, it's about conveying those benefits in the headline and at the beginning of any content.


While many marketers don't know why they do it, this is the reason why having a benefit-driven headline is so important. If you're teaching something that will help your reader accomplish something, make it clear!


In addition, your introduction is your chance to show your reader what could be possible if they learned what you are about to teach. Cite statistics, case studies, personal experiences, and anything else that shows how great the results can be.


2. Games are more fun than work


Ask anyone whether they'd rather read a textbook or played a video game, and you'll get the same answer 99% of the time.


Educators have realized that students learn better if they are fully engrossed in a lesson, which happens if they are having fun.


That's where the concept of “gamification” came from.


No, you don't have to create a video game for your content, but there are ways to make your content more game-like and fun for readers.


Let's look at a few ways you could do this.


Example #1 – Quizzes can be fun: A quiz can be either fun or boring, depending on the topic.


Online quizzes draw engagement and grow in popularity when done right-that's a fact. A study of 100 million articles in 2013-2014 found that 80% of the most popular pieces of content were quizzes.


For example, the top one was: “What Career Should You Actually Have?”:


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By framing it around fun careers (Oprah on the intro image), the creators drew people to the quiz.


When you create a piece of content, consider designing a quiz to go with it.


There are many free tools, such as Qzzr, that you can use to create a quiz. You just copy and paste the HTML code that it gives you into your content:


image01


If you use WordPress, you could try the SlickQuiz plugin, which allows you to create quizzes from inside your admin panel:


image07


Another benefit of using quizzes is that most people who take them will consider sharing their results with friends, bringing you additional traffic.


Most quiz tools include social sharing buttons on the results screen to encourage sharing.


Example #2 – The M&M's pretzel scavenger hunt: This was a fun but simple game that M&M's made in 2013.


The whole came consisted of one simple picture in a Facebook post.


image03


The objective was to find the hidden pretzel man in the image. Even without getting any prize, Facebook users loved the simple game and shared it with their friends.


This game resulted in 25,000 new likes on the product's Facebook page plus over 10,000 comments and 6,000 shares.


Example #3 – How Heineken successfully used an Instagram game: During one of the biggest events in tennis, the 2013 US Open, Heineken created an Instagram account.


A new account was loaded with 225 pictures of people in tennis audiences.


image04


To win the game, you had to follow clues in the pictures that led you to the final picture.


It was essentially a complicated scavenger hunt.


This game lasted only 3 days, but Heineken increased its follower count by 20%.


3. Start with pain


This tactic goes well with the desire method (from #1 above).


People are motivated in two main ways:



  • To get benefits

  • To avoid pain


It's natural to want to get good things and avoid bad ones.


Focusing on inducing desire was about the benefits. It's achieved through showing what learning about your topic will do for your reader.


Here, though, you want to drill home what will happen if they don't learn from your content.


For example, if you write a guide to correct posture, you could point out that if the readers don't learn from your guide, they may develop poor posture, accompanied by back and neck pain and chronic discomfort.


Desire and pain can be used together, or they can be used separately.


Here are a few headlines that focus on benefits:



Here are a few that focus on pain:



The same goes with your introduction. Pain, especially if the reader is already aware of it, is a great way to get their full attention.


image06


If you illustrate the pain well, readers will pay close attention to your work, which will result in better learning.


4. Chunking works wonders


There's more to teaching than just getting the attention of your students.


You also want to teach your material in a way that maximizes how well a student learns as well as remembers what you taught.


That's where chunking comes in:


Chunking involves breaking up a complex topic into smaller “chunks.” Studies have shown that this improves short-term memory retention.


The classic example is phone numbers.


Most phone numbers consist of 10 individual numbers, for example: 2338223948.


If someone just read out those numbers, they'd be hard to remember. However, if you separate them into three chunks, it gets a lot easier: 233-822-3948.


Applying chunking to content: The main principle behind chunking is breaking down something tough to learn into smaller bits.


When it comes to content, you can use that in two ways.


First, divide up your content into smaller subsections by using subheadlines.


If you look through any of my posts, you'll notice that I have subheadlines every 200-300 words.


image08


While there's no specific length you need to aim for, make sure the subsections don't get too long. If they do get long, break them up again into further subsections (usually h3 or h4 tags).


Next, you can apply chunking to paragraphs. It's hard to focus and learn reading long paragraphs.


You should have 2-3 sentences per paragraph maximum in almost all situations. You can see that I have short paragraphs like this one in all the content I create.


image02


This is a simple change that makes a big difference.


5. Understand and use VAK


Something that educators need to understand is that not everyone learns the same way.


One popular viewpoint is “VAK,” which stands for visual, auditory, and kinesthetic. Or in regular terms: seeing, hearing, and touching.


Different people learn best in different ways. Some need to touch things to learn, while others prefer seeing.


However, the vast majority of people learn best when more than one (or all three) ways of receiving information are involved.


To illustrate this concept, let's go through an example.


Pretend you were teaching how to pump up a basketball. Here are examples of different ways to teach it:



  • Visual: Write a blog post on how to pump up a ball; you could include pictures. Or create an infographic, detailing the process.

  • Auditory: Create an mp3 recording explaining the steps.

  • Kinesthetic: Give a student a deflated ball and pump, and explain how to pump it up (would also include a visual or auditory explanation).

  • Visual+Auditory: Create a video that shows you pumping up a ball and explaining how to do it.


As you can see, there are multiple ways you can teach a topic for each learning type.


In addition, you could create multiple forms of content for a single topic. For example, you could create a podcast narration of a blog post so that your audience could both read (visual) and hear it (auditory).


The takeaway here is to try to involve multiple ways of learning for all your content. If you can get your audience to take action (i.e., go find a ball to work on), you can involve kinesthetic learning as well.


6. Engagement leads to knowledge


Many studies have shown that the more engaged students are, the better they learn.


The term engagement covers a bunch of different concepts, but it usually refers to any time when a student is actively doing something while learning. Examples would be things like asking questions, talking productively with peers, thinking, and answering quizzes.


While some of the other techniques we've looked at are difficult to apply online, improving engagement is very possible-not only in your content but in other areas of marketing like social media and email.


For example, we've already looked at including quizzes in content, which is an opportunity for students to engage.


Additionally, you can change how you write content and the type of content you write in order to get more engagement.


Here are some other guides that dig into this topic in more detail:



Conclusion


Being a teacher is a big responsibility, especially online, where you could be teaching thousands with your content.


By using the proven teaching techniques described in this post, you can help your readers learn better and take more action.


Ultimately, you'll make a bigger impact, which will also benefit your own business.


Many of these techniques can be combined, so use any or all of them-whatever applies to your content.


If you have any questions about how to be a better teacher, just leave them in a comment below.




Blogging Isn't Dead

Chris Brogan You can read (ironically) a blog post every day or so telling you that blogging is dead. They tell you to write into Facebook notes or into Medium or anywhere but on your own blog. They tell you that no one visits blogs any more. And whoever “they” is have lost tons and tons of opportunities over and over again while shifting between platforms while giving you that advice.

Blogging Is Not Dead


Blogging is alive and well. People create content of varying levels of value every day. There are dozens and dozens of posts created on some sites each day while other people have switched to a weekly frequency. But millions of new pages of content are created daily, no matter where you fit in the spectrum.

Continue Reading

The post Blogging Isn't Dead appeared first on chrisbrogan.com.